okhp3-process-measures-controls

原文涵盖的主题

• okhp3-process-measures-controls
• Purpose
• When to use this skill
• When NOT to use this skill
• Measures Register Design
• KPI categories
• KPI schema
• Controls Register Design

BP-SKILL: Business Process Agent Skill Suite · part of mermaid-diagram-bpmn · OverKill Hill P³ -- Define measurable process KPIs and structured compliance controls, enriching the PNS with the governance layer required for ISO 9001 §9.1 monitoring and COSO-aligned internal controls. -- PNS quality score ≥ 75 and user needs additional governance structure User needs to map process activities to a control framework Preparing process documentation for audit or certification PNS kpis[] or controlsandcompliance[] sections are sparse and need enrichment PNS does not exist or is below quality threshold: complete okhp3-process-narrative-authoring first User only needs basic KPIs: use the KPI authoring in okhp3-process-narrative-authoring directly Do not invent performance targets without user confirmation: record as target: TBD with an open question -- | Category | Examples | |---|---| | Cycle time | Average time from trigger to completion | | Quality | Error rate, rework rate, exception rate | | Volume | Transactions per period | | Compliance | % of steps completed with required controls | | Cost | Cost per transaction | | Customer | Satisfaction score, response time | Each KPI in measures

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