human-comms

Topics in the source

• Human Communication Protocol
• Choose the mode
• Apply the common rules
• Write operational messages
• Write durable records
• Write evergreen notes
• Add references only when useful
• Review before sending

Make the opening understandable in 15 seconds. Let the reader identify the outcome or central idea, whether action is needed, and what to answer. Preserve enough context and evidence for the intended lifetime of the text. Infer the mode from the request and destination. Do not ask the reader to choose a mode when the intent is clear. Use only the structure that helps. | Mode | Use for | Organize around | | --- | --- | --- | | Operational | Chat updates, blockers, questions, brief completion messages | State, impact, next action or decision | | Durable record | Saved reports, investigations, handoffs, decision records | Conclusion, dated context, evidence, reasoning, unresolved work | | Evergreen note | Reusable concepts, explanations, lessons | Claim, mechanism, applicability, exceptions, sources | For a quick message accompanying a saved report, give the operational summary and link to the record. Do not duplicate the whole report. Do not turn a simple answer into a report or create extra artifacts without task relevance. 1. Lead with the answer, outcome, or central claim. Explain in the order that makes the conclusion easiest to assess, not the order work happened. 2. Write in th

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