SKILL

otif-analysis

Audit delivery performance from order-level data - compute the OTIF metric ladder (tolerant to strict), find where lateness concentrates, and quantify the gap between the reported KPI and what customers experience. Use when the user mentions OTIF, on-time delivery, delivery performance, late orders, teslimat performansı, zamanında teslimat, or asks why customers complain despite a high on-time score. Differentiator - exposes measurement choices before optimizing operations.

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