SKILL

email-ops

Evidence-first inbox triage, drafting, send verification, and sent-mail safety follow-up workflow for ECC. Use when users want to organize email, draft or send through the real mail interface, or prove what was sent.

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Read the original Chinese text

以证据为先的邮箱分类、草稿、发送验证及已发送邮件安全跟进工作流,适用于ECC。当用户希望整理邮件、通过真实邮件界面起草或发送、或证明已发送邮件内容时使用。

Target: Office & team collaboration. Automatically collected · unverified.

Excerpt from the author’s documentation

Extracted from a fixed version of SKILL.md in its original language. This is the author’s documentation; installation, compatibility and runtime results have not been verified by this site.

Read the original Chinese text

Topics in the source

  • 邮件操作
  • 技能栈
  • 使用时机
  • 安全护栏
  • 工作流程
  • 1. 确认具体界面
  • 2. 撰写前阅读线程
  • 3. 起草,然后验证

当实际任务为邮箱工作时使用:分类、起草、回复、发送,或确认邮件已进入已发送文件夹。 这不是通用写作技能,而是围绕实际邮件界面的操作工作流。 在相关场景下调用这些ECC原生技能: brand-voice 在起草任何面向用户的内容之前 investor-outreach 用于面向投资者、合作伙伴或赞助商的邮件 customer-billing-ops 当邮件线程属于账单/支持事件而非普通通信时 knowledge-ops 当需要将消息或线程捕获到持久上下文中时 research-ops 当回复依赖最新外部事实时 用户要求分类收件箱或清理低价值邮件 用户需要起草、回复或发送新邮件 用户想确认邮件是否已发送 用户需要验证使用的账户、线程或已发送记录 除非用户明确要求实时发送,否则先起草 未经真实已发送文件夹或客户端确认,不得声称邮件已发送 不随意切换发件账户;选择与项目和收件人匹配的账户 清理时不删除不确定的业务邮件 若任务实为私信或iMessage工作,转交至messages-ops 操作前明确: 哪个邮箱账户 哪个线程或收件人 任务是分类、起草、回复还是发送 用户需要仅起草还是实时发送 若回复: 阅读现有线程 识别最后一次对外联系 识别任何承诺、截止日期或未回答问题 若创建新外发邮件: 确定亲密度等级 选择正确渠道和发件账户 起草前调用brand-voice 仅起草任务: 生成最终副本 说明发件人、收件人、主题和目的 实时发送任务: 先验证最终正文 通过选定邮件界面发送 确认消息已进入已发送文件夹或等效的已发送副本存储 使用精确状态词: 已起草 待审批 已发送 被阻止 等待验证 若发送界面被阻止,保留草稿并报告确切阻止原因,而非未经说明即改用第二传输方式。 未经已发送副本检查不得声称发送成功 不得忽略线程历史而撰写无上下文的回复 不得混淆邮箱工作与私信或短信工作流 不得泄露机密、认证详情或不必要的消息元数据 回复中指明账户和线程或收件人 任何发送声明均包含已发送证明或明确的客户端确认 最终状态为:已起草/已发送/被阻止/等待验证

Source repository
affaan-m/ECC
Source file
docs/zh-CN/skills/email-ops/SKILL.md
Fixed revision
d2ef2680594f9a17526a6e1a2e18b3d242c5d17b
Read the complete original documentation ↗

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Author: affaan-m/ECC · original repository metadata. Documentation review: Not reviewed. Last source check: 2026-11-09T14:01:50.367Z.

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