prioritization-frameworks

Topics in the source

• Prioritization Frameworks Reference
• Core Principle
• Opportunity Score (Dan Olsen, The Lean Product Playbook)
• ICE Framework
• RICE Framework
• 9 Frameworks Overview
• Templates
• Further Reading

A reference guide to help you select and apply the right prioritization framework for your context. Never allow customers to design solutions. Prioritize problems (opportunities), not features. When a group scores or ranks items together, collect the votes independently before the discussion, so the most senior opinion doesn't anchor everyone else (the live-polls skill covers dot voting and confidence votes). The recommended framework for prioritizing customer problems. Survey customers on Importance and Satisfaction for each need (normalize to 0–1 scale). Three related formulas: Current value = Importance × Satisfaction Opportunity Score = Importance × (1 − Satisfaction) Customer value created = Importance × (S2 − S1), where S1 = satisfaction before, S2 = satisfaction after High Importance + low Satisfaction = highest Opportunity Score = best opportunities. Plot on an Importance vs Satisfaction chart — upper-left quadrant is the sweet spot. Prioritizes customer problems, not solutions. Useful for prioritizing initiatives and ideas. Considers not only value but also risk and economic factors. I (Impact) = Opportunity Score × Number of Customers affected C (Confidence) = How confide

This is an excerpt. Refer to the complete source and its current requirements.