customer-support

Use when handling a customer's official support message, ticket, or inquiry across SaaS, games, or consumer apps: sign-in or recovery failures, missing purchases, top-up, voucher or campaign-code inquiries, care requests, refunds, prices, invoices, own-total requests, disputed calculations or rankings, privacy or account access, complaints, response times, feature availability, requests for a human, 24-hour messaging-window Web-UI fallback replies, drafting or reviewing VIP thanks, exclusive-tier/rank wording, care-mail titles/bodies or support transcripts, or support questions about the responder's AI identity, model or prompt, questions about private instructions, boundaries or supervisors of partner/client and family/friend assistants, and legal or safety escalations. Use the product's verified support profile. Use ambassador for in-character ambassador or playmate companionship, author-item to file a bug outcome, deliver-and-verify to implement a fix, and clear-writing for general